This Privacy Policy sets out the legal framework governing how Seamium Ltd collects, uses, discloses, transfers, and safeguards personal data when you access our website, engage with our communications, or use related services.
Jump to any section. Content is structured for legal review, procurement due diligence, and internal compliance workflows.
Executive legal summary for procurement, security, and compliance stakeholders.
For business customers, the governing Master Services Agreement, Data Processing Addendum, and order documents control service data handling in the event of any conflict with this webpage policy.
This Privacy Policy describes how Seamium Ltd and its affiliates process personal data in connection with our website, product information pages, sales and partnership activities, customer support operations, and related business communications. This Policy is intended to provide transparent, operationally practical disclosure for individuals, business customers, and procurement teams.
This Policy applies unless a separate privacy notice, data processing agreement, or customer contract governs a specific service context. If another controlling document applies, that document governs the relevant processing activities for that service context.
We may collect identifiers, professional details, account details, support content, and commercial information you submit when you contact us, request access, subscribe to updates, register for services, attend events, or engage in procurement and contracting workflows.
We collect technical and usage information such as IP address, browser type, operating system, referral source, pages viewed, session activity, approximate location inferred from IP, timestamps, and diagnostic events used for security, performance, and reliability analysis.
We may receive business contact information, lead enrichment data, fraud and security signals, and service integration data from public sources, channel partners, analytics vendors, identity providers, and other lawful third-party sources.
We do not intentionally request sensitive personal data unless necessary for a legitimate business purpose, legal requirement, or specific service functionality. Where sensitive data is processed, we apply additional access controls and safeguards appropriate to the data category and legal requirements.
Where required by GDPR, UK GDPR, and similar regimes, we process personal data under one or more lawful bases:
Where consent is the legal basis, consent may be withdrawn at any time. Withdrawal does not affect the lawfulness of processing performed before withdrawal.
We use cookies, local storage, SDK events, and related technologies to enable core functionality, support security controls, understand website performance, and remember user preferences. Certain technologies are required for essential site operations and cannot be disabled without impacting functionality.
For non-essential technologies, we provide consent tools where required by law. Browser settings can also be used to control cookie behavior. Blocking cookies may affect page features, sign-in continuity, and personalization preferences.
Learn more: Detailed categories and retention details are available in our Cookies Policy.
We may disclose personal data to the following categories of recipients for legitimate business purposes and as allowed by applicable law:
Seamium does not sell personal data for monetary consideration. We also do not share personal data for third-party direct marketing in a manner that is inconsistent with this Policy and applicable law.
Personal data may be processed in countries other than your country of residence. Where transfer restrictions apply, we use recognized transfer mechanisms such as adequacy decisions, contractual safeguards, and supplementary security controls proportionate to transfer risk.
Transfer assessments are reviewed periodically, including vendor controls, jurisdictional risk factors, and technical protections. Where required, we implement contractual commitments and operational measures to protect transferred data.
We maintain a risk-based information security program intended to protect confidentiality, integrity, and availability of data. Controls are designed in line with business context, threat landscape, and regulatory obligations.
No environment can guarantee absolute security. We continuously evaluate and update safeguards in light of evolving threats and operational requirements.
We retain personal data for as long as needed to satisfy the processing purposes described in this Policy, including contractual performance, legitimate operations, legal compliance, dispute resolution, security investigations, and recordkeeping requirements.
Retention periods are based on data category, sensitivity, legal obligations, business need, and risk profile. At the end of an applicable retention period, data is deleted, anonymized, or aggregated in accordance with our retention standards and technical capabilities.
Depending on your location and applicable law, you may have rights that include access, correction, deletion, portability, restriction, objection, and withdrawal of consent. You may also have rights related to targeted advertising, profiling, or certain automated processing.
You may submit privacy requests using the contact details in Section 16. We may take reasonable steps to verify identity, authority, and request scope before fulfilling a request. Authorized agents may submit requests where legally permitted and where authority can be validated.
We respond within applicable legal timelines. In limited cases, we may deny or limit a request where exemptions apply, including legal privilege, security concerns, rights of others, or legal obligations requiring continued processing.
Individuals may have rights under GDPR or UK GDPR, including rights to object to certain processing based on legitimate interests and rights to lodge a complaint with a supervisory authority in their habitual residence, workplace, or place of alleged infringement.
Residents of states with comprehensive privacy laws may have rights to know, access, correct, delete, and obtain portability of personal data, and to opt out of certain profiling, targeted advertising, or data sharing activities as defined by state law. Non-discrimination protections apply as required by law.
California residents may request additional information regarding categories of personal information collected, sources, business purposes, recipient categories, and retention criteria, subject to statutory exceptions and verification requirements. We honor applicable global privacy controls where legally required and technically supported.
Our website and services are designed for business and professional audiences and are not directed to children. We do not knowingly collect personal data from children below the age threshold defined by applicable law. If we become aware of such collection, we take appropriate steps to investigate and address the data in accordance with legal requirements.
Our website may include links to third-party websites, plugins, resources, and integrations. Third-party services operate under their own terms and privacy notices. Seamium is not responsible for third-party content, security, availability, or privacy practices. You should review relevant third-party notices before sharing personal data.
We may update this Policy to reflect legal, technical, operational, or business developments. The revised version becomes effective on the date posted unless a different date is stated. For material changes, we may provide additional notice through website posting, product notices, or direct communication where appropriate or legally required.
For privacy questions, rights requests, or concerns regarding this Policy, contact us using the details below. Enterprise customers may also use designated trust, security, or contractual channels documented in their customer agreements.
This Policy is interpreted in a manner consistent with applicable data protection and privacy law. Contractual governing law terms in customer agreements and Terms of Service apply to the extent permitted by law and subject to mandatory local rights that cannot be waived.